Beta Testing Support
We're in beta and actively improving! Your feedback is invaluable during this phase.
🐛 Found a Bug?
Please report it! Include steps to reproduce, browser info, and screenshots if possible.
💡 Have Ideas?
We love feature suggestions! Tell us what would make your experience better.
⚡ Expected Changes
Features may change, and some issues are known as we iterate quickly.
🚀 Response Times
We aim to respond within 24-48 hours during beta testing.
Support Center
Get help with reachoutto.me or report issues during our beta phase.
Report a Bug
Found something broken? Help us fix it quickly during beta testing.
Include in your report:
- • Steps to reproduce the issue
- • Your browser and device info
- • Screenshots or error messages
- • When the issue started
Feature Request
Have an idea for a new feature? We're building based on user feedback!
Tell us about:
- • What you'd like to see added
- • How it would help you
- • Any examples from other platforms
- • Priority level for you
General Support
Need help using the platform or have questions about your account?
We can help with:
- • Account setup and configuration
- • Profile customization
- • Link management
- • Portfolio creation
Beta Feedback
Share your overall experience and help us improve the platform.
Your feedback on:
- • Overall user experience
- • Design and usability
- • Performance issues
- • Missing features
Frequently Asked Questions
How do I create my profile page?
After signing up, go to your dashboard to customize your profile. Add your bio, upload a profile photo, and start adding links to your social media and projects. Your profile will be available at reachoutto.me/yourusername.
Can I customize my profile URL?
Yes! Your username becomes your custom URL. Choose it carefully during signup as it cannot be changed later (though we may add this feature based on beta feedback).
Is my data safe during beta testing?
We take data security seriously and use industry-standard practices. However, during beta testing, there may be occasional updates that could affect data. We recommend keeping backups of important content and will notify users of any major changes.
What happens after beta testing ends?
Beta testers will automatically transition to the full version when it launches. Your account and data will be preserved. You'll likely get early access to new features and possibly special beta tester benefits!
How can I delete my account?
You can delete your account from your dashboard settings. During beta, you can also contact us directly if you encounter any issues with account deletion.
Response Times
🚨 Critical Bugs
Within 12 hours
📧 General Support
24-48 hours
💡 Feature Requests
3-5 business days
Response times may vary during beta testing as we prioritize critical issues and platform stability.
Contact Information
Email Support
Direct to the Developer: johnleonardesperancilla@gmail.com